Tracking Your Parcel

You can follow the progress of your parcel using the Tracking Code emailed to you in the Shipping Notification when your order has shipped from our warehouse.

For Australian delivery addresses visit: for a status update.

If your shipping address is correct and you have not received your package or a delivery attempted notification card within the average delivery time frame (see Expected delivery times here) then please contact our awesome customer service team by calling 02 9558 3300 Monday - Friday, 8am - 4pm Sydney time or emailing at

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